Privacy Policy

KomuraSoft LLC (hereafter, "we" or "the Company") recognizes the protection of our customers' personal information as an important responsibility, and establishes this privacy policy to ensure appropriate handling.

1. Definition of personal information

Personal information refers to information that can identify a specific individual, such as name, email address, or other descriptive information.

2. Collection of personal information

We may collect personal information through the following means.

• When contacted through our inquiry form (Google Forms)
• When contacted via email
• Through contract documents at the start of business

3. Purpose of use of personal information

We will use the personal information we collect for the following purposes.

• Responding to and handling inquiries
• Preparing and submitting quotes
• Fulfilling contracts and performing work
• Improving the quality of our services

4. Provision of personal information to third parties

We will not provide your personal information to third parties except in the following cases.

• When you have given consent
• When disclosure is required by law
• When necessary to protect a person's life, body, or property

5. About access analysis tools

This site uses Google's access analysis tools, "Google Analytics" and "Google Tag Manager".

These tools use cookies to collect traffic data. The traffic data is collected anonymously and does not personally identify individuals.

You can refuse this collection by disabling cookies in your browser settings, so please check your browser settings.

For the Google Analytics terms of service, please see the Google Analytics Terms of Service. For Google's privacy policy, please see the Google Privacy Policy.

6. About cookies

This site uses cookies to improve usability and for access analysis. A cookie is a small text file that a website stores on your computer.

You can refuse to accept cookies by changing your browser settings, but some features may not operate correctly in that case.

7. Management of personal information

We will keep your personal information accurate and up to date, and will take appropriate security measures to prevent unauthorized access, loss, destruction, alteration, leakage, and other incidents.

8. Disclosure, correction, and deletion of personal information

If the individual themselves requests disclosure, correction, or deletion of their personal information, we will respond promptly after confirming the person's identity. Please contact us through our inquiry form.

9. Changes to the privacy policy

We may change this privacy policy as necessary. The revised privacy policy will take effect from the time it is published on this site.

10. Inquiries

For inquiries regarding this privacy policy, please contact us through our inquiry form.